Student FAQs

I am an international student, where do I get information about Canadian credentialling?

Do you have a suggested study plan?

  • We expect students to have reviewed/memorized the course manual to the best of their ability before the course starts.
  • Our proposed study plan is based on how many days you have until your course start date.
  • For example: If you sign up for a course 100 days before the course begins, we suggest dividing the amount of pages in the manual by the amount of days you have to study before your exam begins.
  • 100 pages in course manual/100 days to study = review 1 page per day.
  • Once you register for the course (written or practical), we will give you further instructions on how to prepare.

What textbooks do I need to prepare?

  • The Alliance has a suggested resources page.  We base our course notes off of these materials. We encourage students to use the course manual we provide as a study guide – you may find you are weak in certain areas. We will then suggest you read further into a certain textbook.  For now, focus your time on the study guide we provide.
  • A link to the Alliance’s Text Book Key Reference list can be found on our Student Resources page.

How many hours per week should I be studying?

  • No two students are alike. Some students learn much faster than others, some students have more experience in certain areas – therefore we do not suggest a set amount of time to study. You want to feel confident that you comprehend all the content of the course manual. We should be able to ask you any question from the material and you can quickly and confidently answer our question.

How should I prepare for the written course?

  • Read all course notes before attending your first session
  • Highlight and make notes if there are any sections that confuse you or you want more clarification on.
  • During your sessions, be sure to bring these areas to your tutor’s attention. You may find you are no longer confused after your tutor has taught the content.
  • During each session you will be given vignette style quizzes to ensure you understand the information
  • Upon registering for the course, you will be given further information on how to prepare.

How should I prepare for the practical course?

  • Read all course notes before attending your first session
  • Highlight and make notes if there are any sections that confuse you or you want more clarification on.
  • Practice stations with a partner via online or face to face. There is no excuse for not finding a partner!
  • During your sessions, you will be going through practical scenarios and reviewing best practice template and frameworks for answering stations.
  • Upon registering for the course – you will be given further information on how to prepare.

What’s the difference between Face-to-Face and Virtual practical courses?

  • Our face-to-face courses are held at clinics in Surrey, Ottawa and Toronto. Classroom time is broken up into about 70% scenarios/questions and 30% theory. We cover both theory and practical scenarios to ensure you are successful in both the 10 minute and 5 by 5 minute stations. We focus on teaching you proper frameworks and templates to receive full marks on stations, and you’ll also receive a detailed course manual that outlines the proper steps to passing stations. This is semi-private with no more than 6 students to 1 teacher (with either 1 or 2 teachers per classroom). You receive lots of individual feedback!
  • The virtual course is conducted in an online classroom. We use an online software called GoToTraining – the same online training platform the Canadian government uses. You will go through the same material and course manual as the face-to-face course, except it will be delivered online. Since this course is online and is basically a Skype group call (with slideshows and some other nice features), we will be focusing on you verbalizing absolutely everything you are doing. This is actually a very important skill to learn and practice, as our most successful students are those who learn to explain what they are doing, rather than just doing it. You receive the same lecture/practical scenarios and same amount of individual feedback in the face-to-face course. One other difference is there are only 2 students and 1 teacher per class.

Am I able to make payments, so I do not need to pay the full amount at once?

  • Yes you can. We allow payments to be made when paying using Interac eTransfer. We must receive half of your payment to send course materials, and the remainder of your payment 1 week before the course start date.
  • If you would like to pay using credit card, you can pay using PayPal, but the entire payment is due at the time of payment.

I am still waiting for my written exam results, but I want to sign up for a practical course. How does this work?

  • Please review our Refund Policy.
  • Just contact us with any questions! We want to make sure you prepare to the best of your ability before taking the exam. We will help you meet your goals no matter what it takes!

Still have questions?

Email us at we will be happy to help!